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Terms of Service

Last updated: 14 January 2026

1. Agreement to Terms

By accessing or using First-5 ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and First-5 (the "Company", "we", "us", or "our"), a sole trader business based in the United Kingdom.

2. Service Description

First-5 is an AI-powered morning briefing service that delivers personalized information to you via automated phone calls. The Service includes:

  • Daily weather updates for your location
  • Portfolio tracking (stocks and cryptocurrency)
  • Personalized fitness and workout recommendations
  • Email summaries (if you connect your Gmail)
  • News digest based on your preferences
  • Task and schedule overview
  • Automated phone call delivery at your chosen time

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

3. Account and Eligibility

To use First-5, you must:

  • Be at least 18 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Have a valid phone number to receive briefing calls
  • Have an active subscription (after any trial period)

You are responsible for all activity that occurs under your account. If you suspect unauthorized use, contact us immediately.

4. Subscription and Payment

4.1 Pricing

First-5 operates on a subscription model:

Pro Plan: £8.00 per month

Billed monthly on a recurring basis

4.2 Billing

  • Subscriptions are billed monthly in advance
  • Payment is processed via Stripe
  • You authorize us to charge your payment method automatically each billing cycle
  • Prices are in GBP and include applicable VAT
  • We may change pricing with 30 days' notice

4.3 Free Trial

We do not currently offer a free trial period. Your subscription begins immediately upon sign-up.

4.4 Cancellation and Refunds

  • You may cancel your subscription at any time from your account settings
  • Cancellation takes effect at the end of your current billing period
  • You will continue to have access until the end of the paid period
  • No refunds are provided for partial months or unused time
  • If you believe you've been incorrectly charged, contact us within 7 days

4.5 Failed Payments

If a payment fails, we will attempt to charge your payment method again. If payment continues to fail, your subscription may be suspended or cancelled. You remain responsible for any outstanding charges.

5. Acceptable Use Policy

You agree NOT to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Share, resell, or redistribute access to the Service
  • Attempt to reverse engineer, decompile, or hack the Service
  • Use automated scripts or bots to access the Service
  • Overload or interfere with the Service's infrastructure
  • Access other users' accounts or data
  • Use the Service to send spam or unsolicited communications
  • Upload malicious code, viruses, or harmful content
  • Violate any third-party rights, including intellectual property rights

The Service is for personal use only. Commercial use, reselling, or redistribution is strictly prohibited.

We reserve the right to suspend or terminate your account immediately if you violate this policy.

6. Third-Party Services and Content

First-5 integrates with third-party services (Gmail, financial data providers, news APIs, etc.). Your use of these integrations is subject to their respective terms of service and privacy policies.

We are not responsible for:

  • The accuracy, reliability, or availability of third-party services
  • Changes or discontinuation of third-party APIs
  • Content provided by third-party news sources or data providers
  • Any issues arising from your use of third-party integrations

7. Intellectual Property

All content, features, and functionality of First-5 (including but not limited to text, graphics, logos, software, and design) are owned by us and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal use only.

Your Data: You retain all rights to the data you provide to First-5. By using the Service, you grant us a license to process your data solely for the purpose of delivering the Service to you.

8. Disclaimer of Warranties

IMPORTANT - PLEASE READ CAREFULLY

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • The Service will be uninterrupted, timely, secure, or error-free
  • Phone calls will be delivered successfully every time
  • The information provided (news, stock prices, weather, email summaries) will be accurate or complete
  • Any errors or defects will be corrected
  • The Service will meet your specific requirements

8.1 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIRST-5 SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Missed phone calls or notifications
  • Reliance on inaccurate information (stock prices, news, email summaries, weather forecasts)
  • Financial losses from investment decisions based on portfolio information
  • Any damages arising from your use or inability to use the Service

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

9. Information Accuracy Disclaimer

First-5 is an informational service only. The briefings provided are generated using AI and third-party data sources.

  • Portfolio Information: Not financial advice. Do not make investment decisions based solely on First-5 data.
  • Email Summaries: May miss important details or misinterpret content. Always check critical emails yourself.
  • News: Aggregated from third-party sources. We are not responsible for accuracy or bias.
  • Weather: Forecasts may be inaccurate. Check official sources for critical weather information.
  • AI-Generated Content: May contain errors or inaccuracies. Use your own judgment.

10. Indemnification

You agree to indemnify, defend, and hold harmless First-5 and its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you provide to the Service

11. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:

  • Sending an email to your registered email address
  • Posting a notice on the Service
  • Updating the "Last updated" date at the top of this page

Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and cancel your subscription.

12. Termination

12.1 By You

You may terminate your account at any time by cancelling your subscription or deleting your account from the settings page.

12.2 By Us

We may suspend or terminate your access to the Service immediately, without prior notice or liability, if:

  • You breach these Terms
  • You fail to pay subscription fees
  • Your account is inactive for an extended period
  • We are required to do so by law
  • We decide to discontinue the Service

12.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. Your data will be deleted in accordance with our Privacy Policy. You will not receive a refund for any unused time on your subscription.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and First-5 regarding the Service and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms, please contact us:

Email: support@first-5.com

Business Address: United Kingdom

Acknowledgment

BY USING FIRST-5, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.