Last updated: 14 January 2026
Welcome to First-5. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you use our service, and tell you about your privacy rights and how the law protects you.
First-5 is operated as a sole trader/individual business based in the United Kingdom. We are subject to UK GDPR and the Data Protection Act 2018.
We collect and process the following personal data:
We use your personal data to:
Legal basis: We process your data based on (a) your consent, (b) performance of our contract with you, and (c) our legitimate interests in providing and improving our service.
We use the following third-party services to deliver First-5. Each has their own privacy policies:
Authentication and user management. Stores your account data securely.
Payment processing. We do not store your payment card details.
Phone call delivery for morning briefings.
AI processing for generating personalized briefings and summaries. Your data is processed but not used to train their models.
Read-only access to your Gmail (only if you connect it). We only access message subjects and snippets to generate summaries.
Your data is stored securely by Clerk (our authentication provider) using industry-standard encryption. We do not operate a separate database. All data is encrypted in transit and at rest.
While we implement security measures to protect your data, please be aware that no method of transmission over the internet is 100% secure.
We retain your personal data for as long as you have an active First-5 account. When you delete your account, your data is permanently deleted from our systems within 30 days. Some data may be retained longer if required by law (e.g., payment records for tax purposes).
You have the following rights regarding your personal data:
To exercise any of these rights, please contact us using the details below.
We only use essential cookies required for authentication and service functionality. We do not use marketing or tracking cookies. See our Cookie Policy for more details.
Some of our third-party providers (such as OpenAI) may process data outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
First-5 is not intended for use by anyone under the age of 18. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us immediately.
We may update this privacy policy from time to time. We will notify you of any significant changes by email or through the service. Your continued use of First-5 after changes are made constitutes acceptance of the updated policy.
If you have any questions about this privacy policy or wish to exercise your rights, please contact us:
Email: support@first-5.com
We will respond to your request within 30 days as required by UK GDPR.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your data properly.